We hope that your experience shopping with us was a pleasant one. It is our sincerest goal to provide you with exceptional service and to see you return again soon.

After placing your order:
Within a minute, you should receive a confirmation e-mail at the e-mail address you have provided to us. The e-mail contains your Order Number in the Subject and all your order details except your credit card infomation. Call (800) 653-9888 or e-mail sales@chinastarusa.com if you have questions about your order.

Our web server immediately sends the order by e-mail and FAX to our physical location.
Your order will be processed manually. We'll contact you via phone and/or e-mail if we have any problem processing your order/payment.